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Returns & Exchanges
As our products are perishable food items, we cannot accept returns. However, if your order arrives damaged or you are unsatisfied with the quality, we are committed to making it right through a replacement or refund.
Return Process
- 1.Inspect Your Order
Please check your package immediately upon arrival for any signs of heat damage or shipping issues.
- 2.Contact Support
Email our customer care team within 48 hours of delivery with your order number and photos of the issue.
- 3.Review Process
Our team will review your claim and respond within 24 hours to arrange a resolution.
- 4.Resolution
If approved, we will issue a full refund to your original payment method or ship a replacement at no extra cost.